By-Hand Delivery
No. 04 · By-Hand Delivery

Hand to hand, anywhere in the world.

← The Concierge
The Service

The parcel that cannot wait — across town or across the world.

London-based · Same-day in the UK · By next flight, internationally

Most of what we move is small, valuable, and time-sensitive. A watch coming back from service. Documents that need a wet signature today. A handbag a client wants reviewed before a 6pm decision. Sometimes the recipient is in Mayfair; sometimes in Geneva, Dubai or Hong Kong.

Our couriers are not bike messengers in branded jackets. They wear charcoal suits, carry photographic ID and our own credentials, and travel by black cab, our own vehicles, or commercial flight. Every parcel is logged in at collection and signed for in the recipient's hand.

Standard transit insurance covers a substantial six-figure sum per parcel; higher cover available on quotation with 24h notice. Customs handled end-to-end on cross-border shipments.

Same-day, UK
Booked before 2pm, delivered by 7pm anywhere in the UK. Within central London typically under 90 minutes door-to-door.
Airport handovers
Heathrow, Gatwick, City, Farnborough. We meet you airside if needed (LHR Terminal 5 fast-track, Farnborough Air-Side Concierge). Same service at Paris CDG, Geneva, Dubai, JFK by arrangement.
International, by next flight
Paris, Geneva, Monaco, Zürich, Milan, Dubai, NYC, Hong Kong, Singapore. Hand-carried by a vetted courier on the next available commercial flight. Customs-cleared end-to-end. Usually next-day if booked before 5pm UK time.
Insurance & receipts
Standard transit insurance included on every parcel. Photo on collection and on delivery. Signature scan back to you within 30 minutes of drop. Tracked in real time via secure link.
The Other Four Services

“A house should be useful before it is beautiful — and beautiful before it is seen.”

— A note from the house